Tradetron is a leading Algo trading platform and marketplace that empowers Brokers, Funds, Quants, and Retail Investors with cutting-edge technology. Our platform allows users to create and manage multi-asset, multi-currency, and multi-exchange algorithmic strategies through an innovative web-based strategy builder. These strategies can be shared on the Tradetron marketplace, enabling others to subscribe and execute trades directly in their brokerage accounts.
At Tradetron, we are dedicated to leveling the playing field in algo trading by delivering accessible and advanced tools to individuals and institutions alike.
Role Description
This is a full-time remote role for a Client Service Quant, focused on providing exceptional support and expertise to the users of Tradetron's platform. Responsibilities include assisting clients with queries, addressing concerns related to algorithmic trading strategies,
ensuring customer satisfaction, and facilitating seamless onboarding experiences. Collaboration with internal teams to resolve issues and enhance user experience is also a key aspect of the role.
Qualifications
- Strong abilities in Client Services, Customer Service, and a focus on ensuring Customer Satisfaction
- Excellent Communication skills, both written and verbal, with the ability to explain complex concepts clearly
- Understanding of Finance concepts and familiarity with trading or algorithmic strategies
- Problem-solving mindset and capability to manage multiple client concerns effectively
- Ability to adapt to remote work environments and maintain solid team collaboration
- Experience or knowledge in financial platforms or tools is a plus
📌 Client Service quant (India)
🏢 Tradetron
📍 India
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