Company Description Black Hawk Realty is a real estate marketing company based in Kolkata, focusing on both residential and commercial properties as well as land. The company serves clients across the Greater Kolkata Area, supporting property owners, investors, and buyers with tailored marketing and advisory services.

Black Hawk

Realty aims to simplify property transactions by combining local market expertise with a client-centric approach. Team members work closely with clients to help them make informed real estate decisions and achieve their investment and lifestyle goals.

Role Description The Client Relationship Manager is a full time, on-site role based in the Greater Kolkata Area. This role is responsible for managing relationships with existing and prospective clients, understanding their real estate needs, and providing timely support throughout the property transaction lifecycle. Day-to-day tasks include conducting client meetings and property visits, following up on inquiries, coordinating with the sales and marketing teams, and maintaining accurate records of client interactions.

The Client Relationship

Manager will also handle client feedback, resolve concerns, proactively identify opportunities for upselling or cross-selling services, and ensure a high level of client satisfaction.



The role requires regular collaboration with internal stakeholders and consistent engagement with clients to build long-term trust.

Qualifications

- Strong client service and relationship management skills, with the ability to build trust and maintain long-term partnerships.
- Solid communication and interpersonal skills, including clear verbal and written communication in English; proficiency in local languages is an advantage.
- Basic knowledge of residential and commercial property markets and real estate transaction processes in the Greater Kolkata Area.
- Organizational and time-management abilities, including maintaining client records, scheduling appointments, and handling multiple client requests.
- Problem-solving and negotiation skills to address client concerns and support mutually beneficial outcomes.
- Comfort with using office productivity tools and CRM or client-tracking software.
- Prior experience in real estate, sales, customer service, or account management is preferred.
- Bachelor’s degree in Business, Marketing, Real Estate, or a related field is beneficial; equivalent practical experience will also be considered.
- Willingness to work in office, conduct property visits within the Greater Kolkata Area, and adapt to a fast-paced, client-focused environment.

📌 Client Relationship Manager (Kolkata)
🏢 Black Hawk Realty
📍 Kolkata