We are seeking an experienced Telecaller with strong communication and persuasion skills to handle client coordination and daily follow-ups. The role involves maintaining regular contact with clients, collecting required information, and ensuring smooth day-to-day communication and updates.
Key Responsibilities
Make regular calls to clients for collecting data, updates, and follow-ups on assigned activities.
Maintain a daily record of client communication and ensure timely sharing of information with internal teams.
Coordinate between clients and respective team members for any queries or requirements.
Ensure accurate data entry and tracking of client responses and updates.
Maintain professionalism and build positive client relationships through clear and courteous communication.
Assist the HR/Admin/Accounts team in gathering information or updates related to client deliverables when needed.
Meet daily/weekly call and update targets as assigned.
Required Skills & Qualifications:
Graduated in any discipline.
3 to 5 years of experience in telecalling, client coordination, or customer handling roles.
Excellent verbal and written communication skills.
Robust convincing ability and a professional telephone manner.
Good knowledge of Excel or basic data tracking tools.
Proactive, organized, and comfortable managing daily client communication.