Business Development Executive (New Delhi)

Business Development Executive (New Delhi)

18 Aug
|
Redial Clinic
|
New Delhi

18 Aug

Redial Clinic

New Delhi

:

Sales Executive – Healthcare / Inside Sales

ReDial Clinic

Location: Green Park Extension, New Delhi

Work Mode: On-site | Full-time

Working Hours: 10:00 AM – 6:00 PM

Working Days: Monday to Saturday | Sunday Off

Salary: ₹25,000 – ₹35,000 per month, based on experience and interview performance

About ReDial Clinic

ReDial Clinic is a doctor-led metabolic reversal clinic in New Delhi, founded by Dr. Gagandeep Singh. We help people manage and work towards reversing metabolic conditions such as Type 2 Diabetes, Obesity, Hypertension, PCOS, and related lifestyle conditions through structured, closely monitored programs.

Our patients usually don't approach us casually. They come to us because they are worried about their health and are looking for the right guidance and support.

That's where you come in.

About the Role

We are looking for a Sales Executive who can be the first human voice a prospective patient hears from ReDial Clinic and turn that first conversation into a scheduled consultation and eventually an enrolled patient.

You will handle inbound and outbound leads, understand their concerns, explain our programs clearly, follow up consistently, and ensure that no genuine lead goes cold.

If you enjoy talking to people, are comfortable with targets, and believe good sales come from understanding a customer's problem rather than simply pushing a product, this role could be a great fit.

Key ResponsibilitiesDaily Responsibilities

- Handle inbound and outbound leads through phone calls and WhatsApp.
- Respond quickly to new leads and maintain consistent follow-ups.
- Understand the patient's concerns, requirements, and level of interest.
- Explain ReDial Clinic's programs in simple, clear, non-technical language.
- Convert qualified leads into scheduled consultations.
- Follow up with leads who need more time to make a decision.




- Maintain accurate lead status, remarks, and follow-up dates in the CRM.
- Coordinate with the clinical and operations teams for smooth patient handovers.
- Ensure scheduled consultations are followed through and appointments are not lost.

Weekly Responsibilities
- Track your own sales numbers, lead activity, conversions, and follow-ups.
- Understand where leads are dropping off and why.
- Identify common objections and communicate them to the sales team.
- Continuously improve your sales conversations and follow-up approach.
- Work towards achieving monthly sales and revenue targets.

What We're Looking For
- Graduate or equivalent qualification preferred.
- 0–3 years of experience in sales, inside sales, telecalling, business development, or a similar role preferred.
- Freshers with strong communication skills and a genuine willingness to learn are welcome.
- Experience in healthcare, wellness, insurance, consultative sales, or service-based sales will be an advantage.
- Excellent verbal communication and interpersonal skills.
- Comfortable speaking with customers over the phone.
- Strong follow-up and relationship-building skills.
- Comfortable working with sales targets and numbers.
- Basic understanding of CRM systems and WhatsApp communication.
- Good organisation skills and attention to detail.

You Will Do Well in This Role If You
- Don't consider "I'll think about it" the end of a conversation.
- Can follow up consistently without being pushy.




- Stay positive even after receiving rejection.
- Enjoy talking to people and understanding their concerns.
- Like working with targets and tracking your own performance.
- Can explain things simply and build trust quickly.
- Take ownership of your leads without needing constant reminders.
- Are comfortable working in a fast-paced healthcare environment.

This Role May Not Be For You If
- You don't enjoy making repeated calls or follow-ups.
- You prefer a role without sales targets.
- You don't like working with numbers and performance metrics.
- You need constant reminders to follow up with leads.
- You prefer documentation over speaking with prospective patients.

How Your Performance Will Be Measured Your performance will primarily be evaluated on:
- Speed of response to new leads
- Number of calls and follow-ups completed
- Lead-to-consultation conversion
- Consultation-to-enrolment conversion
- Monthly revenue target achievement
- CRM accuracy and discipline
- Follow-up consistency
- Quality of patient handovers

Important: Clinical Queries You are not expected to provide medical advice or make clinical decisions.

When a prospective patient has a clinical or medical question, you will coordinate with the appropriate clinical team while maintaining ownership of the lead and ensuring a smooth handover.

Why Join ReDial Clinic?

- Work directly with a growing doctor-led healthcare organisation.
- Build experience in healthcare sales and consultative selling.
- Work closely with clinical, operations, and sales teams.
- Opportunity to develop strong sales and patient communication skills.
- Performance-driven setting with clear targets and responsibilities.

How to Apply

Send your CV to

Pankaj – HR [email protected]

+91 (phone hidden)

📌 Business Development Executive (New Delhi)
🏢 Redial Clinic
📍 New Delhi

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