Company Description Medcity International Academy (MIA) is a leading professional training and coaching institution headquartered in Kannur, Kerala, with multiple centres across Kerala and Karnataka. The Academy is recognized for its expertise in English language proficiency and professional assessment test preparation, supporting learners in achieving international exam success and global employability. MIA offers high-impact programs for language tests such as IELTS, OET, TOEFL, PTE, Duolingo English Test, and CELPIP, along with nursing and healthcare assessments including NCLEX-RN, Prometric, CBT (UK), DHA, HAAD, MOH, BLS, and ACLS.

Backed by certified and experienced trainers, MIA integrates evidence-based teaching methods, digital tools, personalized coaching, language labs, mock exams, and app-based learning to serve both online and classroom learners. Its mission is to expand global career opportunities for professionals and students across healthcare, IT, engineering, hospitality, aviation, tourism, and communications through impactful education and strategic training.

Role Description The Assistant Manager role at Medcity International Academy is a full-time, on-site position based in Kochi. The individual in this role will support daily centre operations, including overseeing scheduling, coordinating classes and exams, and ensuring a smooth learning experience for students.

Responsibilities include supervising and guiding staff, supporting trainers with academic and administrative requirements, and maintaining high standards of service delivery.





The Assistant

Manager will help in implementing institutional policies, monitoring performance metrics, and preparing reports for senior management. The role also involves engaging with students and guardians, addressing queries and concerns, supporting marketing and outreach initiatives, and contributing to continuous process improvement within the Kochi centre.

Qualifications

- Strong organizational and administrative skills, with the ability to manage multiple tasks, schedules, and operational processes efficiently.
- Experience in people management or team coordination, including supervising staff, providing guidance, and fostering a collaborative workplace.
- Excellent communication and interpersonal skills, with the capacity to interact professionally with learners, guardians, trainers, and external stakeholders.
- Background in education, training, coaching, or institutional operations; prior experience in test preparation or healthcare education is an advantage.
- Proficiency in basic office software, data management, and reporting tools; comfort with digital learning platforms and app-based systems.
- Bachelor’s degree in business, education, administration, or a related field; postgraduate qualification or relevant certifications are beneficial.
- Demonstrated problem-solving ability, attention to detail, and a learner-centric mindset aligned with MIA’s mission and values.
- Ability to work full-time in office in Kochi and adapt to a dynamic, goal-oriented training environment.

📌 Assistant Manager (Kochi)
🏢 Medcity International Academy
📍 Kochi