Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : Microsoft Azure IaaS

Positive to have skills : AWS Administration

Minimum 3 year(s) of experience is required

Educational Qualification : 15 years full time education

Summary

As an Application Support Engineer, a typical day involves acting as a software detective by proactively monitoring and investigating issues across various critical business system components. This role requires a energetic approach to identifying root causes and delivering timely resolutions to ensure smooth system operations. The position demands continuous engagement with multiple teams to maintain system stability and support business continuity through effective problem-solving and communication.

Roles & Responsibilities:

- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to ensure seamless integration and support of business applications.
- Document and communicate findings and resolutions clearly to stakeholders.
- Assist in the development and improvement of support processes and tools.
- Provide guidance and support to junior team members to foster their professional growth.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in Microsoft Azure IaaS.
- Good To Have Skills: Experience with AWS Administration.
- Strong knowledge of cloud infrastructure management and deployment.
- Ability to troubleshoot complex system issues across multiple platforms.
- Familiarity with monitoring tools and incident management processes.
- Experience in scripting and automation to enhance support efficiency.

Additional Information





- The candidate should have minimum 3 years of experience in Microsoft Azure IaaS.
- This position is based at our BDC7A - SEZ office.
- A 15 years full time education is required.

15 years full time educationAbout Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships.

We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

📌 Application Support Engineer (Bengaluru)
🏢 Accenture
📍 Bengaluru