Job Summary

We are looking for a detail-oriented and proactive Accounts Receivable Officer to manage customer receivables, invoicing, collections, reconciliations, and related accounting activities. The role will be responsible for ensuring timely collections, maintaining accurate customer accounts, resolving billing discrepancies, and providing regular receivables and ageing reports to management.

Key Responsibilities

Accounts Receivable & Collections

- Manage the complete accounts receivable cycle from invoicing through payment collection.
- Monitor customer outstanding balances and ensure payments are received within agreed credit terms.
- Conduct regular follow-ups with customers through emails and calls for overdue payments.
- Maintain and track customer-wise ageing reports and collection status.
- Escalate long-outstanding and high-risk accounts to the Finance Manager.
- Maintain proper documentation of collection follow-ups, commitments, and payment status.

Billing & Invoicing

- Prepare and issue accurate customer invoices, credit notes, and debit notes.
- Verify billing information against contracts, purchase orders, agreements, and agreed payment terms.
- Coordinate with Sales, Operations, and other internal teams to resolve billing issues.
- Respond to customer queries relating to invoices, statements, payments, and account balances.

Reconciliation & Accounting

- Perform customer ledger and account reconciliations on a regular basis.
- Identify and resolve payment discrepancies, short payments, unidentified receipts, and billing differences.
- Record customer receipts and adjustments accurately in the accounting/ERP system.
- Assist with bank reconciliation and month-end closing activities.
- Maintain accurate customer master data and supporting documentation.
- Maintain a Dashboard which comprises status of collection and action points.

MIS & Reporting

- Prepare weekly/monthly Accounts Receivable ageing reports.
- Prepare collection trackers and expected collection forecasts.




- Monitor key AR metrics such as overdue receivables and collection performance.
- Provide regular MIS reports to management and highlight collection risks and trends.

Compliance & Audit Support

- Ensure invoices and accounting records comply with applicable company policies and statutory requirements.
- Have a working understanding of GST and TDS as applicable to customer billing and collections.
- Support internal and statutory audits by providing AR schedules, reconciliations, invoices, and supporting documents.

Cross-Functional Coordination

- Coordinate with Sales, Operations, Customer Service, Legal, and Finance teams to resolve customer disputes.
- Participate in collection review meetings and provide updates on key accounts.
- Work collaboratively to improve the company's cash flow and reduce overdue receivables.

Required Skills & Competencies

- Strong knowledge of Accounts Receivable and basic accounting principles.
- Valuable understanding of customer ageing, collections, reconciliations, and invoicing.
- Working knowledge of GST and TDS.
- Good command of MS Excel, including VLOOKUP/XLOOKUP, Pivot Tables, filters, and basic data analysis.
- Experience with Tally Prime, SAP, Oracle, Zoho Books, or another ERP/accounting system.
- Strong written and verbal communication skills.
- Good negotiation and follow-up skills.
- Ability to manage multiple customer accounts and meet collection deadlines.
- Professional and persistent approach toward customer follow-ups.

Preferred Experience

- 2–4 years of experience in Accounts Receivable, Collections, Billing, or General Accounting.
- Experience in a B2B environment will be preferred.
- Experience working with ERP/accounting software and Excel-based MIS.
- Candidates with immediate or short notice periods may be preferred.

Key Performance Indicators (KPIs)

- Collection against monthly invoices
- Reduction in overdue receivables.
- DSO / Days Sales Outstanding.
- Accuracy and timeliness of invoicing.
- Timely reconciliation of customer accounts.
- Resolution time for billing/payment disputes.
- Accuracy and timely submission of AR/MIS reports.

📌 Accounts Receivable Officer (Gurugram)
🏢 Earthood Services
📍 Gurugram