Company Description TradeIndia.com – Infocom Network Private Limited is India’s largest B2B marketplace, connecting millions of buyers and sellers across global markets. With over 11 million registered users, the platform supports manufacturers, exporters, importers, and service providers by promoting their products and services worldwide. TradeIndia offers value-added services that enable buyers to easily contact Indian sellers and source a wide range of products.

The platform hosts comprehensive, up-to-date listings of suppliers, showcasing diverse categories along with detailed product information to support informed decisions. As a one-stop solution for global trade needs, TradeIndia continues to expand its reach and enhance business opportunities for its users.

Role Description This is a full time, on-site Account Manager role based in Chennai.

The Account

Manager is responsible for managing and growing a portfolio of business customers, focusing on retention, satisfaction, and revenue growth. Day-to-day tasks include maintaining regular contact with clients, understanding their business needs, and recommending suitable TradeIndia services and solutions. The role involves onboarding new clients, providing product demonstrations, resolving service issues, coordinating with internal teams, and tracking account performance.

The Account





Manager will also identify upsell and cross-sell opportunities, prepare reports, and contribute to achieving team and organizational sales targets.

Qualifications

- Client relationship management skills, including the ability to build trust, handle objections, and maintain long-term partnerships.
- Sales and business development capabilities, with experience in lead follow-up, upselling, cross-selling, and meeting revenue targets.
- Strong communication and presentation skills, with proficiency in explaining digital platforms and services clearly to diverse stakeholders.
- Organizational and analytical skills to manage multiple accounts, track performance metrics, and prepare accurate reports and forecasts.
- Comfort with online platforms, CRM tools, and basic MS Office applications; experience in B2B marketplaces or e-commerce is an advantage.
- Ability to work collaboratively with cross-functional teams and adapt to a fast-paced, target-driven environment.
- Bachelor’s degree in Business, Marketing, Commerce, or a related field; relevant experience in account management or sales preferred.
- Fluency in English and regional languages used in Chennai; strong customer-centric mindset and problem-solving attitude.

📌 Account Manager (Chennai)
🏢 Tradeindia.com - Infocom Network Private
📍 Chennai