Role Description
Cloud Operations Engineer
Job Summary
We are looking for a skilled Cloud Operations Engineer to manage, monitor, and optimize our cloud infrastructure across AWS/Azure/GCP environments.
The role involves ensuring high availability, performance, and cost-efficiency of cloud workloads while supporting deployment pipelines and incident response, working from our Pune office.
Key Responsibilities
Monitor cloud infrastructure (compute, storage, networking, databases) for availability, performance, and capacity across production and non-production environments.
Manage day-to-day cloud operations including provisioning, scaling, patching, and decommissioning of cloud resources.
Respond to and resolve infrastructure incidents and s within defined SLAs; perform root cause analysis (RCA) for recurring issues.
Automate routine operational tasks using scripting (Bash, Python, PowerShell) and Infrastructure-as-Code tools (Terraform, CloudFormation, ARM templates).
Manage backup, disaster recovery, and business continuity processes for cloud workloads.
Implement and maintain cost optimization practices — rightsizing, reserved instances, auto-scaling policies.
Support CI/CD pipelines and work with DevOps teams to deploy applications and infrastructure changes.
Maintain cloud governance — tagging standards, access controls (IAM), and compliance with internal policies.
Manage cloud monitoring/observability tools (CloudWatch, Azure Monitor, Datadog, Grafana, Prometheus).
Participate in on-call rotation for critical incident support.
Document runbooks, SOPs, and architecture diagrams for cloud environments.
Coordinate with vendors/cloud providers for support tickets and escalations.
Required Skills & Qualifications
Bachelor’s degree in computer science, IT, or related field.
Hands-on experience with at least one major cloud platform (AWS, Azure, or GCP); multi-cloud exposure is a plus.
Working knowledge of Infrastructure-as-Code (Terraform/CloudFormation) and
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