Department: IT
Location: India, Bangalore

Description

As a NetSuite Platform Support Administrator within our Enterprise IT Applications team, you will play a critical role in supporting, maintaining, and administering our NetSuite platform across multiple European territories. The platform operates within a complex, integrated enterprise architecture, interfacing with Zone Billing, multiple regional ERP solutions, and Salesforce via MuleSoft.
This hands-on role combines end-user support, system administration, and operational stability, ensuring NetSuite continues to support scalable, compliant, and productive business operations. You will work closely with Finance, Sales Operations, IT, and external partners to resolve issues, maintain data integrity, and support continuous improvement across the application landscape.

Responsibilities

System Administration & Platform Support
Administer, configure, and support the NetSuite ERP platform across multiple European business units.
Perform day-to-day system administration tasks including roles, permissions, workflows, forms,



saved searches, and dashboards.
Monitor system health, performance, and integrations to ensure platform stability and availability.
Support month-end, quarter-end, and year-end financial close activities from a systems perspective.
User Support & Service Delivery
Provide high-quality 2nd line support to NetSuite users, resolving functional and technical issues.
Act as a point of escalation for complex application and integration-related incidents.
Collaborate with 1st line support teams to ensure effective triage, resolution, and communication.
Deliver user guidance, documentation, and training materials to improve adoption and self-service.
Data Management & Integrity
Perform regular data audits, validation, and cleansing activities within NetSuite.
Support bulk data operations using NetSuite data tools (CSV imports, SuiteAnalytics, saved searches).
Ensure data consistency and accuracy across in

📌 IT Applications Developer- Netsuite Platform Engineer (Bengaluru)
🏢 Forterro
📍 Bengaluru