Hiring | Contact Center HeadWe are hiring a Contact Center Head for a rapid-growing AI-enabled startup based in Bengaluru.? Location: Bengaluru? CTC: Up to ₹40 LPAWhat We’re Looking For:10+ years of experience in Contact Center / Customer OperationsExperience managing large-scale inbound & outbound call center operationsProven experience handling multiple call centers / large teamsStrong understanding of operational metrics — SLA, CSAT, AHT, NPS, productivity, attrition & qualityExperience in process optimization, workforce management and operational strategyAbility to drive both strategy and executionStrong exposure to AI-enabled automation, digital transformation and technology-led customer operationsExcellent stakeholder and people management skillsIdeal candidate: Someone who has successfully scaled and managed large contact center operations while leveraging technology and AI to improve customer experience, productivity and efficiency.Interested candidates can share their updated CVs at [email protected] or Whatsapp on (phone hidden)

📌 Head Of Contact Center (Bengaluru)
🏢 UNISON INTERNATIONAL CONSULTING ( The Recruitment
📍 Bengaluru