Job Title: Customer Care Executive (Sales & Support)Experience Required: 3–5 yearsLocation: JaipurDepartment: Customer Service / SalesRole OverviewWe are looking for an experienced Customer Executive who can handle inbound sales queries and resolve customer issues independently, without requiring escalation. The ideal candidate will have excellent communication skills across calls, chat, and email.Key ResponsibilitiesHandle inbound calls, chats, and emails, resolving customer queries end-to-endProvide accurate product/service information and convert inbound leads into salesUnderstand customer problems and provide solutions independently without escalatingMaintain accurate records in the CRM/ticketing systemIdentify upselling/cross-selling opportunities during customer interactionsEnsure high customer satisfaction and retentionSubmit daily/weekly reports on sales and query resolutionCoordinate with the team lead to maintain SLA complianceRequirements3–5 years of experience in customer service/inbound sales (BPO, telecom, e-commerce, banking, etc.)Excellent verbal and written communication skillsStrong problem-solving and decision-making ability — capable of resolving issues independentlySales-driven mindset with proven target-achievement experienceHands-on experience with CRM/ticketing toolsPatience and robust customer-handling skills, especially in difficult situationsGraduate in any disciplinePreferred SkillsPrior experience in inbound sales/telecallingAbility to multitask and work across multiple tools/systemsExperience in conflict resolution

📌 Customer Service Representative (Jaipur)
🏢 Eat Better
📍 Jaipur