Hiring for Trainer for Seller Support Team for leading BPOCTC: Upto 8 LPALocation: PuneRoles and ResponsibilitiesTraining Delivery: Conduct comprehensive New Hire Training (NHT), product updates, and refresher training sessions on complex Seller Support processes.Throughput & Quality: Own the training batch Throughput and ensure recent hires transition successfully into production meeting baseline metrics.Content Development: Design, update, and maintain training modules, assessments, and standard operating procedures (SOPs).TNA/TNI: Collaborate with QA and Operations to conduct Training Need Analysis/Identification (TNA/TNI) and deploy targeted intervention modules.
📌 Customer Service Trainer (Maharashtra)
🏢 Acme Services
📍 Maharashtra
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