About Us:
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Overview:
About the Role
The Renewal Manager plays a critical role within Seismic's Customer Success organization, responsible for protecting and growing Annual Recurring Revenue (ARR) by leading, negotiating, and transacting renewals efficiently and accurately across a high-volume portfolio of accounts. This role owns the end-to-end renewal lifecycle, from early notification through quote, negotiation, and contract execution, partnering closely with Customer Success, Renewal Operations, Deal Desk, Finance, and Legal to deliver clean, on-time renewals at scale.
Success in this role requires disciplined forecasting, a robust read on account health and customer engagement signals, and the judgment to negotiate terms that protect Seismic's ARR while honoring the customer relationship.
The Renewal Manager is also expected to bring a proactive mindset, surfacing process gaps, automation opportunities, and ways to make the renewals motion more scalable as the team grows.
What Success Looks Like
In this role, you will be measured on the following outcomes:
Metric
Target
On-Time Renewal Rate- 100% of contracts renewed by expiration date
Gross Revenue Retention (GRR)
Meet or exceed quarterly GRR target
Forecast Accuracy
Within ±10% of committed forecast each quarter
ARR at Risk Mitigation
Proactive risk identification 90-120 days out
Pipeline/ForecastHygiene
100% of opportunities updated weekly in SFDC
Why Seismic - Hyderabad
Seismic's Hyderabad office is a strategic center of excellence, home to engineering, customer success, skilled services, and revenue operations teams that partner with Seismic's global GTM organization. You will work alongside world-class talent in a cooperative, high-growth envir
📌 Renewal Manager Hyderabad (India)
🏢 Seismic
📍 India