Driven by the passion to improve quality of people’s lives, WSA continues to grow as market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation in order to reach more people, more effectively.
We are looking for a Senior Experience Design leader to shape and scale our global Experience Design capability, with mobile app experiences as a key strategic driver within a broader ecosystem. This is a role at the intersection of strategy, design, and technology, helping millions of people experience our products and services every day.
What you will do
Co-own and evolve the global Experience Design vision and standards as part of the Global Experience Design Leadership Team
Build and lead a high-performing design team in Hyderabad, scaling the team further
Set direction for Experience Design across platforms, journeys, and products, ensuring robust integration of app, web, and service experiences




Elevate the quality of our mobile app experiences as a core channel while ensuring alignment with the broader ecosystem
Embed product-led, data-driven Experience Design and build the systems, governance, and teams needed to scale it globally
Drive journey, service, and ecosystem design thinking, connecting customer needs with business and technology, and use emerging technologies to improve experiences and drive measurable impact

What you bring
10+ years of experience in Experience Design or a related field
Proven track record leading Experience Design at scale in global, corporate, product-led settings; with leadership experience in senior design roles advantageous
Robust experience across mobile apps, digital platforms, and service ecosystems
Ability to connect customer insight, business strategy, and technology
Experience building and leading high-performing design teams and cultures
A passion for craft, leadership, and meaningful use

📌 Director, Experience Design Leader Hyderabad (India)
🏢 WSA APAC
📍 India