Key Responsibilities:Independently lead transitions for a business cluster or multiple large manage mentor and direct Program Leads and Project Managers executing and resolve project issues; build close rapport with client managers and compliance and continuous improvement aligned to the WNS transition positive outcomes: financial alignment to solution design strong customer experience and metrics delivery from day 1 of transition capability by leading functional improvements and transition-effectiveness business development: own/review transition solutions for current deals ensure deliverability identify gaps/systemic fixes and deliver client/prospect presentations.

Qualifications :





Work Experience:8 years total experience primarily in BPM/BPO with hands-on leadership of large/complex 3 years in customer-facing leading teams of high-performing transition coordinating with IT project teams to deliver technology/tools as part of transition managing transformation projects that delivered Skills:Solid project management capability across project types sizes complexities domains and customer relationship management; solid understanding of BPO operations (quality MIS SLAs baselining).Commitment to quality timelines proactive decision-making and continuous organization presentation interpersonal and consultative : Project Management methodology certifications/experience and Six Sigma knowledge/certification.

Remote Work :

No

Employment Type :

Part time

📌 Senior Consultant Transition Insura M Pune
🏢 Wns Global Services
📍 Pune