Urgent hiring of Product Trainer. We are hiring for Chennai Location. Candidate should have minimum of 2 years experience in sales or Product training.
Interested candidate can call or WhatsApp their resume at (phone hidden) (Brijesh Kumar), Or can share resume at
[email protected]
Job Location - Chennai, Taramani
Job Description:
- Conduct Induction Training for on-boarded candidates and assess them on varies parameters for certification
- Enhance their knowledge about product, policy, partners & CRM
- Give on Job Training to the new joined employees and track their productivity on regular basis
- Conduct refreshers on floor regarding new updates, process and journey changes
- Identify Training needs by collaborating with quality, BU leaders and product
- Audit Calls of the bottom performers and share feedback with them.
Improve overall productivity.
- Provide floor support to agents and track AHT, Talk time and Productivity
- Conduct Soft Skill Trainings
- Conduct Knowledge Assessments and publish scores
- Enhance CSAT scores of agents
Role Requirement:
- Excellent knowledge of process, CRM journey, partners and Rebuttals
- Basics of excel and Power Point Presentation
- Presentation Skill should be able to stand and speak In front of audience
- Good spoken and written English
- Good data analysis and numerical ability
- Versatile to work in 6 days
- Candidate should be expert in Tamil with any other south language.
📌 Urgent Hiring - Product Trainer (Financial Product) - Chennai
🏢 Paisabazaar
📍 Chennai