Roles and Responsibility
- Handle customer inquiries and resolve issues professionally.
- Provide exceptional customer service and ensure satisfaction.
- Work effectively in a team to achieve common goals.
- Develop and maintain thorough knowledge of products and services.
- Identify and escalate complex issues to senior management.
- Collaborate with internal teams to improve processes and procedures.
Job Requirements
- Excellent communication and interpersonal skills.
- Ability to work in a dynamic and changing environment.
- Strong problem-solving and analytical skills.
- Proficient in Microsoft Office and other software applications.
- Ability to adapt to new technologies and systems quickly.
- Solid attention to detail and organizational skills.
- Graduate or Undergraduate degree.
- Experience/Fresher both can apply.
- Should have good knowledge of upselling.
Interested Candidate please share CV's on
[email protected]/(phone hidden)
📌 Customer Support Executive - Voice & Upselling (Gurugram)
🏢 TP
📍 Gurugram