19 Aug
|
Tata Consultancy Services
|
Hyderabad
19 Aug
Tata Consultancy Services
Hyderabad
Greetings from TCS!!!
TCS presents an excellent chance for Team Member - Asset Protection Analyst
Role: Team Member - Asset Protection Analyst
Desired Experience Range: 3-8 Years
Location: Chennai, Bangalore, Hyderabad, Pune, Delhi, Kochi.
Role Summary
Support Asset Protection operations by monitoring alarms, handling incident response activities, conducting fraud investigations, managing video evidence requests, and ensuring compliance with operational and regulatory requirements.
Key Responsibilities
- Monitor and respond to intrusion, life safety, environmental, and system health alarms.
- Coordinate emergency dispatch activities with law enforcement, fire departments, and emergency responders.
- Perform alarm troubleshooting, user management, and system administration activities.
- Manage service tickets, alarm audits, and technical support activities.
- Investigate exception-based alerts, suspicious transactions,
and fraud-related activities using approved platforms.
- Review transaction data, surveillance footage, and incident reports to support investigations.
- Create and maintain investigation case files and supporting documentation.
- Retrieve, review, package, and archive video evidence supporting claims and legal requests.
- Maintain chain-of-custody records and evidence management standards.
- Produce operational reports while ensuring SLA and compliance adherence.
Primary Competencies
- Asset Protection Operations
- Alarm Monitoring & Incident Response
- Fraud Investigation
- Video Evidence Management
- Case Documentation
Secondary Competencies
- ServiceNow
- CCTV/VMS Systems
- Data Analysis
- Report Writing
- Compliance Management.
📌 Asset Protection Analyst (Hyderabad)
🏢 Tata Consultancy Services
📍 Hyderabad