Job Role: Customer Service Executive Voice Process (HP North America)

Location: Ashar IT park, Thane West

Qualification: Hsc Pass to Any Graduate

Job Summary:-
This role involves providing customer service support for HP North America customers through voice-based interactions. The primary responsibility is to assist customers with technical troubleshooting of HP systems and ensure timely and effective resolution of their issues.

Key Responsibilities:-

- Handle inbound voice calls from HP North America customers
- Provide technical troubleshooting support for HP systems and products
- Deliver high-quality customer service and maintain service level standards
- Log and track customer interactions accurately
- Coordinate with internal departments for issue resolution




- Maintain confidentiality and adhere to company policies and processes

Eligibility Criteria:-

- HSC or Graduate with a minimum of 6 months of customer service experience (voice process preferred)
- Excellent communication skills (C1 or C2 level)
- Basic technical knowledge and troubleshooting ability

Shift Details:-

- 24x7 rotational shifts
- 5 days working with 2 rotational week-offs

Compensation:-

- 28,000 in-hand (based on profile and experience)

Interview Rounds:-

1. HR Round
2. AMCAT Assessment
3. Floor Operations Round

To schedule your interview call or send your CV through WhatsApp
Contact:- HR Vaishnavi - (phone hidden)

📌 HP NA (Hewlett-Packard North America) / International BPO @5 DAYS Work (Thane)
🏢 Credicus Business Services
📍 Thane