- Handle customer inquiries and resolve issues professionally.

- Provide excellent customer service through various communication channels.

- Resolve customer complaints and concerns in a timely manner.

- Collaborate with internal teams to improve overall customer experience.

- Maintain accurate records of customer interactions and transactions.

- Identify opportunities to upsell and cross-sell products and services.

Job Requirements

- Minimum 2 years of experience in customer service, preferably in the financial industry.

- Strong knowledge of customer service principles and practices.

- Excellent communication and problem-solving skills.

- Ability to work in a rapid-paced environment and meet deadlines.

- Strong analytical and critical thinking skills.





- Proficient in using computer systems and software applications.

- Educational qualification: Any Graduate or Postgraduate degree.

About Company

Tata Capital Ltd is a leading financial institution providing secured business loans (Micro LAP) to its customers. We are committed to delivering exceptional customer service and building long-term relationships with our clients.

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Customer Service Executive - Secured Business Loans (Micro LAP) (Mumbai)
🏢 Tata Capital
📍 Mumbai