What you will be doing?

- The Sales Manager will be responsible for managing key client relationships and driving sales growth for digital transformation services targeted at manufacturing organizations.
- This includes solutions such as IIoT, MES, Unified Namespace, and other digital transformation concepts.
- The ideal candidate combines deep understanding of manufacturing business processes, consultative selling, customer-centric communication skills, building executive relationships, and experience in enterprise software or automation technology sales.

You will be responsible for

- Developing and managing long-term relationships with key manufacturing clients for digital transformation projects.
- Serving as the main point of contact for client stakeholders, building trust and understanding business goals.
- Understanding client operations and pain points, and recommending technology solutions (IIoT, MES, etc.) that align with their needs.
- Shaping technical solutions with Pre Sales/SMEs across IIoT (edge connectivity, MQTT/Sparkplug B), MES (OEE, e-batch, traceability, digital logbooks, recipe management), UNS/data architectures, and integrations (OPC UA, historians, ERP/MES/SCADA).
- Orchestrating proposals: scope, SoW, pricing, and commercial negotiations; navigate legal/procurement to closure.




- Coordinating cross-functional internal teams to ensure seamless project delivery and client satisfaction.
- Driving revenue growth by identifying and pursuing recent business opportunities within the manufacturing sector.
- Preparing and delivering presentations, proposals, and strategic recommendations to senior management at client organizations.
- Supporting contract negotiations and renewals, ensuring both profitability and customer value.
- Tracking project milestones, managing timelines, and overseeing successful deployment of solutions.
- Monitoring client satisfaction, address concerns proactively, and ensuring long-term customer retention.
- Keeping up with latest trends in IIoT, MES, and manufacturing technology to maintain thought leadership with clients.
- Building reference stories and case studies; representing BASE at customer QBRs, councils, and industry events.

Authority

- You will have the authority to make decisions regarding the sales strategy, pricing, and contract terms for your team.
- You will have the authority to approve the proposals and quotations prepared by your team.
- You will have the authority to allocate and manage the resources and budget for your team.

📌 Strategic Account Manager (Chennai)
🏢 Base Automation Technologies
📍 Chennai