Role Summary
We are looking for a proactive Seller Support & Operations Executive to support the growth and smooth operations of nurture.retail by managing seller relationships, supporting day-to-day operations, monitoring inventory, and ensuring a seamless seller experience on the platform.
Key Responsibilities
- Manage day-to-day communication and queries from assigned sellers.
- Conduct seller visits to understand business requirements, address operational challenges, and strengthen seller relationships.
- Support seller onboarding, KYC and platform activation.
- Monitor seller inventory, stock availability and replenishment requirements.
- Coordinate with sellers and internal teams to resolve order, payment, logistics and operational issues.
- Track seller performance, inactive sellers and stock-outs, and take corrective actions.
- Collect seller feedback and coordinate with relevant teams for timely resolution.
Candidate Profile
- Graduate in any discipline. (Agriculture Preferred )
- 1-4 years of experience in seller support, vendor management, field operations, e-commerce or customer support.
- Valuable communication and relationship-management skills.
- Comfortable with field visits and seller interactions.
- Basic knowledge of MS Excel/Google Sheets.
- Strong follow-up, problem-solving and ownership skills.
- Hindi and English communication skills preferred.
- Experience in agriculture/agri-inputs or e-commerce will be an added advantage.
📌 Regional Seller Lead (Lucknow)
🏢 upl
📍 Lucknow