Job Description

JAKS Associates, established in 1982, is a leading firm of Chartered Accountants with 8 offices in Kerala, India and one in Dubai. Our team of 15 partners and 150+ professionals works with multiple clients across industry sectors and across geographies.

The Kochi office of the firm has a vacancy for the role of Junior Accountant Front Office Management.

We are looking for a agile and experienced Operations Manager to lead the day-to-day operations of our Accounts Advisory Firm. The ideal candidate should have a strong accounting background, excellent leadership skills, and the ability to drive operational excellence while managing cross-functional teams.

This role is responsible for ensuring seamless business operations, improving productivity, monitoring team performance, and delivering high-quality client service through effective operational management.

Key Responsibilities

Manage and oversee the firm s day-to-day operations.
Lead, mentor, and manage teams across multiple service lines.
Coordinate with Partners, Team Leads, and department heads to streamline workflows and optimize resource utilization.
Develop, implement, and continuously improve operational processes and Standard Operating Procedures (SOPs).
Monitor operational KPIs and prepare reports for management review.
Drive operational efficiency, productivity, and quality across the organization.
Identify operational bottlenecks and implement process improvement initiatives.
Ensure compliance with internal policies, quality standards, and regulatory requirements.
Support workforce planning, performance management, and employee development in collaboration with HR.
Foster a culture of accountability, collaboration,



and continuous improvement.
Handle escalations and resolve operational challenges effectively.

Qualifications

Bachelor s or Master s degree in Commerce, Accounting, Finance, Business Administration, or a related discipline.
CA Inter, CMA, ACCA, MBA (Finance/Operations), or equivalent qualifications are preferred.

Experience

8-12 years of relevant experience, preferably in a CA Firm, Accounts Advisory Firm, Audit Firm, or Financial Consulting organization.
Proven experience in operations management and leading high-performing teams.
Experience managing multiple departments and client delivery functions.

Skills Competencies

Strong understanding of accounting and advisory operations.
Excellent leadership and people management skills.
Strong organizational, planning, and decision-making abilities.
Outstanding communication and stakeholder management skills.
Ability to drive process improvements and operational excellence.
Strong analytical and problem-solving skills.
Proficiency in MS Excel and business productivity tools.

What We Offer

Opportunity to lead operations in a fast-growing Accounts Advisory Firm.
Collaborative and professional work environment.
Exposure to strategic business initiatives.
Competitive compensation and career growth opportunities.

If you feel that the above description matches your profile and your career plans, send your resume to [email protected]

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📌 Operations Manager - Accounts Advisory Firm (Kochi)
🏢 JAKS and Associates
📍 Kochi