Senior Business Development Manager – Unified Communications & Contact Center SolutionsLocation:Bangalore, India (On-site)Experience:6–10 yearsFunction:Sales / Business DevelopmentIndustry:UCaaS / CCaaS / Enterprise Communications TechnologyAbout the RoleWe are looking for a Senior Business Development skilled with a proven track record of sellingUnified Communications (UC)andContact Center (CC/CCaaS)solutions to enterprise and mid-market customers in India. This is a hunter role — we need someone who can hit the ground running with an existing network, warm relationships, and an active pipeline in this space.What You'll DoOwn and drive new business acquisition for UC and Contact Center solutions across IndiaIdentify, engage, and close enterprise/mid-market accounts through direct outreach, partner channels, and your existing networkCarry and consistently exceed a quarterly/annual sales quotaBuild and manage a robust sales pipeline using CRM tools (Salesforce/HubSpot/Zoho etc.)Lead the end-to-end sales cycle: prospecting, solution positioning, proposal/RFP response, commercial negotiation, and closureCollaborate with pre-sales, solutions engineering, and delivery teams to design customer-specific proposalsTrack and report pipeline, forecasts,



and market intelligence to leadershipWhat You Must Have (Non-Negotiable)Minimum 5+ years of direct, hands-on sales experience specifically in Unified Communications and/or Contact Center (CCaaS) solutions— general SaaS or IT sales experience alone will not be consideredDemonstrated experience selling toIndian enterprise/mid-market customersAnexisting, active pipeline or book of businessin the UC/CC space that can translate to near-term revenueStrong understanding of UC/CC technology stack: SIP, VoIP, cloud telephony, omnichannel contact center, IVR, WFM, CRM integrationsEstablished relationships with key decision-makers (CIOs, IT Heads, Customer Experience Heads) in Indian enterprisesTrack record of consistently meeting/exceeding sales targets (please be ready to share numbers)Excellent negotiation, proposal-writing, and stakeholder management skillsGood to HavePrior experience with specific vendors: Avaya, Zoom, Genesys, Five9, NICE inContact, RingCentral, Ozonetel, Exotel, Knowlarity, etc.Experience selling through/with System Integrator or Telecom partner ecosystemsMBA or equivalent

📌 Senior Business Development Manager (Vasanthanagar)
🏢 Sysgrate Technologies
📍 Vasanthanagar