About the Role

We are looking for a Customer Success Associate who is energetic, people-friendly and eager to learn.

You will work closely with our brand partners, B2B clients and internal teams to ensure their cashback and product-scan programs run smoothly and customers receive a great experience.

This is a great opportunity for a fresher who wants to learn B2B business, customer success, technology and startup operations.

Key Responsibilities

- Manage day-to-day communication with brand and B2B clients.
- Understand client requirements and help them successfully use Verify App.
- Coordinate with internal technology, operations and sales teams to resolve client issues.
- Monitor cashback/product-scan campaigns and ensure smooth execution.
- Handle customer and partner queries through phone, WhatsApp and other communication channels.
- Build strong relationships with existing clients and support their ongoing requirements.
- Assist the sales team with B2B client onboarding and account management.
- Prepare basic reports, campaign updates and client communication.
- Identify customer issues and proactively find solutions.
- Learn the Verify App product and understand how brands use loyalty and cashback programs to grow their business.

What We Are Looking For

- Freshers are absolutely welcome to apply.
- Good verbal and written communication skills.
- Comfortable speaking with B2B clients and business owners.




- Positive attitude and willingness to learn.
- Ability to understand problems and find practical solutions.
- Good follow-up and coordination skills.
- Comfortable working in a quick-paced startup environment.
- Basic knowledge of MS Excel/Google Sheets is a plus.
- Prior experience in customer success, B2B sales, client servicing or business development is an advantage, but not mandatory.

Why Join Us?

- Work with a growing fintech/loyalty technology company.
- Learn directly about B2B sales, customer success, UPI, cashback and loyalty technology.
- Opportunity to work with multiple brands and businesses.
- High learning and growth environment.
- Freshers get an opportunity to take ownership and build their careers in a startup.
- Performance-based growth opportunities.

Who Should Apply?

If you are someone who is confident, curious, good with people, eager to learn and excited about working in a growing company, we would love to hear from you.

Freshers with strong communication skills are encouraged to apply.

Work Location: In-Office
Experience: 0–6 Years
Industry: Fintech | Loyalty | UPI | SaaS

Apply now and grow with Verify App.

Pay: ₹350,000.00 - ₹750,000.00 per year

Application Question(s):

- What is your current Salary?
- What is your experience with business client handling & support?
- What is your current monthly salary?

Work Location: In person

📌 Customer Success Associate (India)
🏢 Wingman
📍 India