Responsibilities

- Receive website, telephone, WhatsApp and referral enquiries.
- Enter all leads in NAVIXIA’s CRM.
- Call current enquiries promptly and schedule sales visits.
- Maintain follow-up dates and quotation status.
- Collect electricity bills, identity documents and application papers.
- Update customers about survey, installation, net-metering and subsidy status.
- Prepare standard quotations and receipts using approved templates.
- Register customer complaints and service tickets.
- Track warranty documents and installation records.
- Coordinate customer reviews and referrals.
- Handle attendance, office purchases and basic administration.

Required qualification

- Graduate in any discipline.
- Strong computer, Excel, email and CRM skills.
- Good Marathi, Hindi and English communication.

Required experience

- 1–3 years in customer service, inside sales, telecalling or office administration.

Pay: ₹15,000.00 - ₹18,000.00 per month

Ability to commute/relocate:

- Nagpur, Maharashtra (Nagpur): Reliably commute or planning to relocate before starting work (Preferred)

Work Location: In person

📌 CRM, Customer Service & Office Administrator (India)
🏢 Navixia Solartech Private
📍 India