We are seeking a well-presented, courteous, and professional Front Desk Receptionist to join our front office team. As the first point of contact for our guests, you will play a key role in creating a warm, welcoming, and memorable guest experience.

Key Responsibilities:

- Welcome guests and manage check-in and check-out procedures
- Handle phone calls, reservations, cancellations, and guest inquiries
- Use hotel management software to update bookings and guest records
- Coordinate with housekeeping and other departments to ensure guest satisfaction
- Process payments and handle billing accurately
- Maintain a clean, organized front desk and lobby area
- Resolve guest concerns professionally and promptly
- Provide information on hotel services, amenities, and local attractions

Requirements:

- Proficiency in hotel reservation systems and basic computer skills
- Strong verbal and written communication skills in English




- Excellent customer service and problem-solving abilities
- Pleasant personality with a professional and presentable appearance

Preferred Qualifications:

- Experience with hotel software such as Ezee Absolute, Cloudbeds, or similar systems
- Proficiency in Microsoft Office
- Previous experience in a hotel front office or receptionist role preferred
- Knowledge of additional languages is an advantage

Job Type: Full time

Pay: ₹15,000.00 - ₹22,000.00 per month

Benefits:

- Leave encashment
- Paid time off

Application Question(s):

- Are you located close by to Bommasandra? (Electronic City)

Language:

- English (Required)

Shift availability:

- Day Shift (Preferred)
- Overnight Shift (Preferred)

Work Location: In person

📌 Hotel Receptionist (India)
🏢 Seasons suites
📍 India