Key Responsibilities

- Manage day-to-day travel desk operations at hotels/corporate locations.
- Coordinate guest transportation, airport transfers, local and outstation trips.
- Receive and process travel requests from guests, hotel staff, and corporate clients.
- Allocate vehicles and drivers according to booking requirements.
- Coordinate with drivers and ensure timely pickup and drop services.
- Maintain daily booking, duty slip, vehicle, and driver records.
- Monitor vehicle movement and track trips through GPS/transportation software.
- Handle guest queries, complaints, and last-minute transportation requirements.
- Coordinate with the hotel front office, concierge, travel desk, and operations team.
- Verify duty slips, guest signatures, KM readings, parking, toll, FASTag, and other expenses.




- Ensure all completed trips are properly updated in the system.
- Prepare daily and monthly MIS reports for bookings, revenue, cancellations, and pending duties.
- Follow up on pending duty slips, billing documents, and payment-related information.
- Ensure vehicles and drivers meet company/hotel service standards.
- Escalate operational issues and guest complaints to the senior operations team.
- Maintain skilled communication with hotel management, guests, drivers, and internal teams.

Pay: ₹25,000.00 - ₹30,000.00 per month

Work Location: In person

📌 Travel Desk Coordinator (India)
🏢 IP TRAVEL LINES
📍 India