Senior Assistant Manager

Clinic / Cosmetic Surgery & Hair Transplant Center

Salary: ₹40,000 per month

Working Hours: 9:30 AM – 6:30 PM

Weekly Off: 1 weekday off (not Saturday/Sunday)

Job Responsibilities

- Manage the day-to-day operations of the clinic and ensure smooth functioning.

- Coordinate appointments, patient flow, consultations, procedures, and follow-ups.

- Supervise front-office and support staff and ensure high-quality patient service.

- Coordinate with doctors, surgeons, technicians, and other clinic team members.

- Handle patient queries and ensure a skilled and welcoming patient experience.

- Support the management of cosmetic surgery and hair transplant procedures from consultation to post-procedure follow-up.

- Maintain patient records, schedules, billing coordination, and daily operational reports.

- Monitor clinic cleanliness, hygiene, inventory, and availability of required supplies.

- Coordinate with vendors and service providers when required.

- Assist in achieving clinic revenue and operational targets.

- Handle escalations and resolve patient/staff issues professionally.

- Ensure clinic policies, SOPs, and safety standards are followed.

Candidate Requirements

- Previous experience in clinic, hospital, cosmetic surgery, dermatology, aesthetic, or hair transplant center management preferred.

- Strong communication, coordination, and people-management skills.

- Good knowledge of clinic operations and patient handling.

- Ability to manage multiple responsibilities and work in a fast-paced environment.





- Professional personality with a strong focus on patient satisfaction.

- Basic computer knowledge and ability to maintain reports and records.

- Leadership skills and the ability to supervise a team independently.

Full job description

- Manage complete day-to-day clinic operations efficiently.
- Supervise front office, therapists, nurses, housekeeping, and support staff.
- Ensure smooth patient flow and minimize patient waiting time.
- Monitor patient appointments, consultations, and treatment schedules.
- Handle patient escalations, complaints, and service-related concerns professionally.
- Ensure excellent patient experience and satisfaction at all times.
- Achieve monthly revenue targets and operational business goals assigned by management.
- Monitor daily collections, billing, transactions, packages, and revenue reports.
- Track consultation conversions, treatment conversions, and branch performance targets.
- Work closely with doctors and counselors to improve treatment conversions and clinic revenue.
- Ensure achievement of patient review and feedback targets across platforms.
- Encourage satisfied patients to provide genuine reviews and testimonials.
- Monitor online reputation and coordinate resolution of negative feedback or complaints.




- Ensure proper maintenance of patient records and operational documentation.
- Coordinate with doctors regarding appointments, procedures, and treatment planning.
- Monitor staff attendance, grooming, discipline, and performance.
- Conduct regular staff briefings and operational reviews.
- Ensure adherence to SOPs, hygiene standards, and infection control protocols.
- Monitor inventory, consumables, pharmacy stock, and clinic supplies.
- Coordinate with vendors, maintenance teams, and service providers.
- Ensure proper functioning of machines, equipment, and clinic infrastructure.
- Prepare daily, weekly, and monthly operational reports including revenue and review performance.
- Handle audit requirements and management reporting.
- Support HR activities including onboarding, staff coordination, and interview scheduling if required.
- Ensure confidentiality of patient information and clinic data.
- Support marketing activities, social media coordination, promotional campaigns, and patient engagement activities if required

Compensation & Benefits

₹40,000/month + applicable incentives/benefits as per company policy.

Location: Wilson garden

Experience: At least 1+

Joining: Immediate

Pay: ₹40,000.00 - ₹45,000.00 per month

Benefits:

- Cell phone reimbursement
- Flexible schedule
- Paid sick time
- Provident Fund

Application Question(s):

- only face to face interview offline

- Are you a immediate joiner?

Experience:

- Assistant manager: 1 year (Preferred)

Work Location: In person

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