First point of contact, responsible for greeting patients, registering them, scheduling appointments, and managing billing/insurance. They ensure smooth patient flow, handle high-volume EPBX calls, maintain patient records, and ensure a clean.

Core Responsibilities & Job Description

- Patient Registration & Scheduling: Handling recent and follow-up patient registrations, issuing patient ID cards, and managing doctor appointments.
- Front Desk Management: Greeting visitors, providing information, and ensuring the reception area is organized.
- Billing & Insurance: Generating invoices, collecting payments (cash/card/UPI), and verifying insurance eligibility.
- Communication & EPBX Handling: Managing incoming/outgoing calls, directing queries, and managing intercom systems.
- Data Entry & Reporting: Updating patient information and maintaining daily MIS reports.
- Coordination: Liaison between patients, doctors,



and nursing staff for smooth services.

Required Skills and Qualifications

- Education: Graduate in any discipline (Hospital Management preferred).
- Experience: Usually 1–3 years in a healthcare setup.
- Skills: Proficiency in computers (MS Office), excellent communication in English and local languages, interpersonal skills, and patient handling.

Key Job Details in India

- Expected Tasks: Handling IPD/OPD registration, addressing patient grievances, and managing the queue.
- Key Soft Skills: Empathy, patience, and professional demeanor under pressure.

Job Types: Full-time, Permanent, Fresher

Pay: ₹300,000.00 - ₹450,000.00 per year

Benefits:

- Health insurance
- Provident Fund

Work Location: In person

📌 Operations - Front Office Executive (IP & OP) (Sholinganallur)
🏢 Gleneagles Hospital
📍 Sholinganallur