Senior Business Analyst

Job Summary:

We are seeking three experienced Senior Business Analysts to join our energetic team in Gurgaon. In this role, you will play a crucial part in enhancing our CRM, Sales, and Marketing initiatives by gathering requirements and translating complex business needs into effective functional specifications.

Key Responsibilities:

- Collaborate with stakeholders to gather and analyze requirements for CRM solutions, ensuring alignment with business objectives.
- Conduct business process analysis and identify opportunities for improvement within Sales and Marketing domains.
- Translate business requirements into functional specifications and ensure clear communication with technical teams.
- Facilitate workshops and meetings with stakeholders to elicit and document processes and user stories.
- Manage stakeholder relationships to ensure ongoing engagement and satisfaction throughout the project lifecycle.




- Utilize analytical skills to assess data and provide insights that drive decision-making and strategy development.
- Monitor project implementation and validate that delivered solutions meet business requirements and expectations.

Requirements:

- Minimum 8 years of experience as a Business Analyst, preferably in CRM, Sales, and Marketing domains.
- Strong knowledge of CRM systems and their application in business process management.
- Proven experience in requirements gathering and business process analysis.
- Excellent stakeholder management skills with the ability to communicate effectively across all levels of the organization.
- Proficiency in creating documentation, such as user stories, functional specifications, and process maps.
- Strong analytical and problem-solving skills, with a keen attention to detail.
- Bachelor's degree in Business Administration, Information Technology, or a related field.

📌 Senior Business Analyst (Gurugram)
🏢 Talent Destination
📍 Gurugram