- Implement and configure service scheduling, resource scheduling, and mobile device integration to optimize field operations.
- Design, develop, and implement custom Plugins and Workflows to automate field service processes and integrate with other systems and tools.
- Create custom actions and custom workflow steps to handle complex logic and automate business rules within Dynamics 365 Field Service.
- Develop solutions for integrating IoT devices (Internet of Things) into Dynamics 365 for real-time data tracking, remote diagnostics, and predictive maintenance features is a plus.
- Support and enhance Dynamics 365 Field Service Mobile app, optimizing it for field technicians.
- Integrate with PowerApps to build custom mobile apps or field solutions for technicians.
- Solid experience working with Dynamics 365 Field Service (FSM) module,



including configuration and customization of entities, workflows, scheduling, work orders, and service agreements.
- Knowledge on the complete Work Order life cycle in Field Service module.
- Experience with Field Service Scheduling, Resource Scheduling Optimization (RSO) and mobile solutions for technicians.
- Familiarity with Internet of Things (IoT) technologies and how they can be integrated into Dynamics 365 Field Service for predictive maintenance, remote diagnostics, and real-time data collection.
- Experience in developing Azure functions and Azure Logic Apps.
- Experience in developing Reports within Dynamics CRM.

📌 Senior Software Engineer (Secunderabad)
🏢 TechnoGen
📍 Secunderabad