- Understand the suite of offerings and services provided to customers with focus on SLAs, processes unique to each customer and in-flight projects and actions currently underway.
- Develop and maintain excellent relations with key service managers and stakeholders in the customer organizations .
- Ensure internal delivery organizations show 100% adherence to customer processes and delivery timelines.
- Chair daily calls to co-ordinate open issues and next steps with the ability to track and report across multiple customers
📌 Principal - Service Delivery Manager (Secunderabad)
🏢 Issquared
📍 Secunderabad
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