HCLTech is hiring for MIS Analyst

Role - MIS
Designation - Analyst

? Experience: min 3 year
?Location: Noida
? Shift : Rotational Shift

Role Summary :
Responsible for managing MIS reporting, dashboards, and data analysis for DPO operations, ensuring accurate, timely, and insightful reporting to support business decisions.

Key Responsibilities :
· Manage daily/weekly/monthly MIS reports and dashboards (SLA, AHT, HC, Productivity, etc.)
· Ensure data accuracy, consistency, and timely delivery
· Perform data analysis and RCA to identify trends and gaps
· Drive automation using Excel, Power BI, and other tools
· Collaborate with Operations and WFM for reporting requirements
· Lead and mentor MIS team;




ensure SLA and quality adherence

Skills Required :
· Advanced Excel (Pivot, Power Query;
VBA preferred)
· Power BI / Tableau
· Basic SQL (preferred)

? Interested How to apply ? Please Share your Resume to [email protected] with following details
Total year of experience
Current CTC
Expected CTC
Notice Period.

Why choose HCLTech ?
A excellent place for MIS candidates to learn, grow, and work on innovative global projects with a supportive team environment.

Only relevant candidates will be considered.

📌 Mis Analyst (Industrial Area)
🏢 HCLTech
📍 Industrial Area