Job DescriptionContact - Hr SHUBHI SENGAR - (phone hidden) JOB SUMMARY:
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nJOB SUMMARY :
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- Shift Timing: 10 Am-7 Pmn
- Salary Budget: Fresher - 2.55 LPA - 3 LPAn
- Experienced get hike on their Last CTC or max 4.2LPA.n
- Language Proficiency: Valuable command over English (spoken).n

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nKey Responsibilities:
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- Handle incoming calls and respond to customer queries in a timely and professional manner.n
- Make outbound calls to customers for follow-ups, feedback, or information updates.n
- Resolve product/service-related issues effectively, escalating when necessary.n
- Maintain a high level of customer satisfaction by providing accurate information and support.n
- Document all customer interactions and update CRM systems.n




- Meet daily/weekly performance targets such as call handling time, quality, and customer satisfaction scores.n
- Work closely with the team to improve service standards and processes.n

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nRequired Skills & Qualifications:
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- Under Graduates & Graduates are welcome. Freshers can also apply.n
- 04 years of experience in customer support (voice process).n
- Excellent verbal communication skills in English.n
- Good listening skills, patience, and empathy when dealing with customers.n
- Basic computer knowledge (MS Office, Email, CRM tools).n

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nInterested candidates can share their CVs with or Call on (phone hidden)

📌 Customer Service Representative (Haryana)
🏢 Policybazaar.com
📍 Haryana