Verification Operations Head

Location: Remote | Experience: 8–12+ years | Reports to: COO

About the Role
We're looking for a senior Background Verification (BGV) operations leader to build and run our in-house Verification function from the ground up — hiring, training, and managing a team of 100–150 fresher verifiers responsible for conducting candidate background/report verification at scale. You'll own this function end-to-end: team build-out, training systems, day-to-day management, and report output.

Why BGV background specifically matters for this role
This is not a generalist operations role — it's a build-from-scratch verification operation, and we need someone who already knows what "positive" looks like rather than learning it at our expense. A BGV veteran already understands standard turnaround benchmarks, accuracy standards, and the common fraud patterns verifiers need to catch — forged documents, fake employment letters, mismatched education certificates, inconsistent dates and details.



They also already know how to train a team to conduct verification calls effectively — including how to phrase a call to a previous employer's HR department so it actually gets answered, and how to handle a company that refuses to confirm details. This is learned-the-hard-way knowledge that we want walking in on day one, not figured out live on our first few hundred verifications.

What you'll own
End-to-end hiring of 100–150 fresher verifiers, on a rolling, continuous basis to offset natural attrition and support scale
Building a tiered management structure underneath (Team Leads / Cluster Leads) so a 100–150 person team is never unmanaged, regardless of headcount
Designing and running the full training program for new verifiers — call scripts, document-checking standards, red-flag identification, and quality benchmarks, drawn from your own BGV domain experience
Full ownership of report output — verification turnaround time, accuracy, and volume targets across the entire

📌 Verification Operations Head (India)
🏢 RP STRATIVA GLOBALS
📍 India