19 Aug
|
CertifyMe
|
Bengaluru
19 Aug
CertifyMe
Bengaluru
Company: CertifyMe
Role Type: Individual Contributor (IC)
Location: Whitefield, Bengaluru – Work From Office (WFO)
Working Hours: Monday to Friday, 9:00 AM to 6:00 PM
Experience: 0.6–2 years
Employment Type: Full time
About the Role:
CertifyMe is looking for a detail-oriented and proactive Accounts & Customer Account Management Executive to manage customer accounts, revenue recognition, accounting activities, and general administrative responsibilities.
This is an Individual Contributor role requiring the candidate to independently manage assigned CertifyMe customer accounts, coordinate with customers and internal teams, and ensure that financial and administrative activities are completed accurately and on time.
Key Responsibilities:
Customer Account Management
Manage day-to-day account-related activities for assigned CertifyMe customers.
Act as a key point of contact for customers regarding account, billing, payment, and documentation-related matters.
Maintain accurate customer account information, contracts, billing details, invoices, and payment records.
Monitor customer account status, outstanding balances, renewals, billing requirements, and other account-related activities.
Coordinate with customers to obtain required information, documents, confirmations, and approvals.
Follow up on pending invoices, payments, discrepancies, and other account-related issues.
Build professional and responsive relationships with CertifyMe customers.
Coordinate internally with Finance, Operations, Sales, and Management to resolve customer account issues.
Revenue Recognition
Manage and support revenue recognition for CertifyMe customers.
Review customer contracts, invoices, transactions, and supporting documentation.
Ensure customer revenue is properly tracked, recognised, and reconciled.
Maintain revenue recognition schedules and customer-level revenue trackers.
Reconcile recognised revenue with invoices, customer accounts, and accounting records.
Identify discrepancies and coo
📌 Accounts & Customer Account Management Executive (Bengaluru)
🏢 CertifyMe
📍 Bengaluru