Job Description
Job Description STM - Roza
Job Title: Services Technical Manager
Role Summary:
Provide leadership and technical guidance to Technicians and other teams engaged in maintenance & warranty support at Roza , Uttar pradesh of 4500 HP and 6000 HP locomotives. The Maintenance Manager will be responsible to plan and execute all work to achieve best performance levels. Responsible for managing technical aspects of warranty claims, service diagnostics, and technical resolution for locomotive products, ensuring high-quality customer support and minimizing warranty-related costs.

Essential Responsibilities:
• Provide leadership role in diesel shed and technical guidance to Crafts team and CFT teams engaged in maintenance management of 4500 HP and 6000 HP locomotives.
• The Maintenance Manager will be responsible to plan and execute all work to achieve best performance levels.
• The Maintenance Manager will ensure that all the activities being performed under scheduled,



unscheduled maintenance including heavy maintenance and Wreck Repair of locomotives are as per laid down procedure and practices, within timelines, cost and quality including documentation and sign off.
The Maintenance Manager will escalate all non-compliances of all work scopes to appropriate authority as defined.
• Ensure all work performed follow laid down EHS policies and practices
• Responsible for compliance with local regulations and specific local customer safety policies in the entire shed.
Conduct in-depth technical analysis of recurring failure modes
Develop and implement technical repair strategies
Interface between field service teams, engineering, and customers
Manage complex technical warranty investigations
Prepare detailed technical reports and recommendations
Coordinate warranty repair protocols and technical documentation
Support root cause analysis for critical locomotive system failures
Develop technical training materials for warranty assessment

Minimum Qualifications:
• Ba

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