JD – Labeling Quality Analyst
Experience: 1–3 Years
Location: Bangalore
Work Mode: Onsite
Job Summary
We are looking for a detail-oriented Labeling Quality Analyst to ensure the accuracy, consistency, and quality of labeling and annotation data. The role involves quality audits, root-cause analysis, KPI monitoring, quality governance, and driving process improvements across internal teams and agencies.
Must-Have Skills
· 1–3 years of experience in Quality Assurance, Data Analytics, Data Labeling, or Root-Cause Analysis.
· Strong analytical and problem-solving skills with proficiency in Excel.
· Experience in auditing and validating annotation/labeling data.
· Ability to identify, document, and analyze quality issues and root causes.
· Experience monitoring quality KPIs, RFT rates, and rework metrics.
· Solid communication and stakeholder management skills.
· High attention to detail and ability to work with cross-functional teams.
Good-to-Have Skills
· Experience with AI data preprocessing.
· Familiarity with data labeling and annotation tools/processes.
· Experience in Power BI dashboard design and reporting.
· Exposure to NC, Investigation, and CAPA processes.
· Experience with quality governance and continuous improvement initiatives.
Key Responsibilities
· Audit and validate labeling/annotation data for accuracy, consistency, and guideline adherence.
· Identify, document, and report quality issues and root causes.
· Monitor and analyze RFT, rework, and other quality KPIs.
· Translate quality trends into actionable process improvement plans.
· Drive monthly quality governance and performance reviews.
· Lead the NC Program and support quality escalations and investigations.
· Lead CAPA discussions and follow up on corrective actions.
· Ensure adherence to regulatory and safety requirements throughout the labeling process.
· Collaborate with internal teams and agencies to improve overall labeling quality and process performance.