Swish is building a new-age food delivery network with a rapidly expanding footprint of kitchens across India. We’re looking for a high-ownership LEA Specialist to manage licensing, external affairs, field incidents, and operational escalations across our NCR network, helping ensure business continuity across Swish locations.

This is a field-intensive role requiring someone comfortable handling incidents, engaging with authorities, and driving issues to resolution.

What You’ll Do

Manage interactions with law enforcement, food and labour authorities, municipal bodies, licensing and regulatory agencies, and other external stakeholders.
Coordinate licensing, inspections, notices, complaints, enforcement actions, and other regulatory matters.
Respond to on-ground incidents, local disputes, neighbourhood or landlord issues, and other escalations that may impact operations.
Manage security and loss-prevention incidents, including theft, fraud, vandalism, asset loss, and security breaches.
Support the resolution of rider/partner disruptions, employee-related escalations,



and other operational situations that could affect business continuity.
Conduct site-level security and risk audits, review CCTV footage and incident reports, and drive corrective actions.
Partner with Operations, Legal, HR, Compliance, and Security teams to stabilise incidents and restore normal operations quickly.
Maintain incident records, identify recurring risks, and implement preventive measures.

What We’re Looking For

3–7 years of experience in SLP, Security, External Affairs, Government Liaison, Field Operations, Regulatory Affairs, or similar roles.
Experience in Quick Commerce, E-commerce, Logistics, Dark Stores, Warehousing, QSR, or Retail is preferred.
Robust understanding of local law enforcement and regulatory ecosystems; existing relationships with authorities are an advantage.
Strong investigation, negotiation, and stakeholder-management skills.
High ownership, calm under pressure, and

📌 Licensing & External Affairs - LEA Specialist (Bengaluru)
🏢 Swish
📍 Bengaluru