About Tilt
At Tilt, we're on a mission to revolutionize health and fitness by deploying shared bicycles and e-bikes in Indian campuses. We partner with residential townships to provide shared bicycles and e-cycles for their communities.

We're a fast-growing, well-funded, early-stage startup that has raised capital from Y Combinator, one of the world's most successful startup investors known for backing industry giants like Airbnb, Doordash, Coinbase, Dropbox, Meesho, Razorpay, Groww, Khatabook, and many more.

The Role
As a Oeprations Manager, you will own the day-to-day running of one of Tilt's operational hubs in Bangalore. The hub is the on-ground base from which a cluster of campuses and townships is serviced, and you are the person who keeps that fleet on the road. You will lead a team of mechanics and field executives, keep bikes and e-bikes in top condition, ensure stations are always stocked and running, and make sure every rider in your zone has a seamless experience. If you love field operations, thrive on solving problems fast, and take pride in a tightly run ground game,



this role is for you.

Key Responsibilities
Fleet Uptime & Quality

Own bike and e-bike uptime across all stations in your hub, keeping the fleet at target availability every day.
Run daily quality checks and preventive maintenance schedules for bicycles, e-bikes, batteries, and docking stations.
Diagnose and resolve breakdowns quickly, and escalate recurring quality issues with transparent data.

Hub & Team Operations

Manage daily hub operations including deployment, rebalancing, charging, and retrieval of bikes across the zone.
Lead, roster, and supervise a team of mechanics and field executives, setting daily targets and tracking output.
Maintain the hub's spares and battery inventory, raising timely indents to the central warehouse to avoid stockouts.

Stations & Rider Experience

Ensure stations in your zone are clean, well-organized, correctly stocked, and visible to users.
Proactively

📌 Hub Manager (Bengaluru)
🏢 Tilt (YC W21)
📍 Bengaluru