19 Aug
|
Go Dreams Holidays and Hospitality
|
India
19 Aug
Go Dreams Holidays and Hospitality
India
Managing a team of representatives offering customer support.
Overseeing the customer service process.
Resolving customer complaints brought to your attention.
Creating policies and procedures.
Planning the training and standardization of service delivery.
Selecting and hiring new staff.
Monitoring the work of individual representatives and of the team.
Conducting quality assurance surveys with customers and providing feedback to the staff.
Possessing excellent product knowledge to enhance customer support.
Maintaining a pleasant working setting for your team.
📌 Customer Care Executive (India)
🏢 Go Dreams Holidays and Hospitality
📍 India