Front Office Executive – Billing & TPA

Location: Bangalore
Experience: 2–5 Years
Industry: Healthcare / Hospital
Salary: 20-25K

We are looking for a proactive and customer-focused Front Office Executive – Billing & TPA to join our hospital team. The ideal candidate should have experience in hospital front office operations, OPD/IP billing, and TPA/insurance coordination, with excellent communication and organizational skills.

-Key Responsibilities
Front Office & Patient Services
Welcome and assist patients and visitors professionally.
Register current patients and maintain accurate patient records.
Schedule, reschedule, and confirm patient appointments.
Manage patient check-in and check-out processes.
Handle patient inquiries via phone, email, and in person.

-OPD & IP Billing
Generate OPD consultation, investigation, procedure, pharmacy, and daycare bills.
Prepare IP admission files and discharge billing.
Process advance payments, refunds, and final settlements.
Ensure billing accuracy before patient discharge.
Maintain daily billing and cash collection reports.




Coordinate with doctors, nursing, laboratory, pharmacy, and other departments for billing activities.

-TPA & Insurance Coordination
Handle cashless and reimbursement insurance cases.
Collect and verify insurance-related documents.
Submit pre-authorizations to TPAs and insurance companies.
Coordinate with insurers for approvals, queries, and discharge clearances.
Upload medical records and billing documents on insurance portals.
Follow up on pending approvals and maintain claim documentation.

-Administrative Responsibilities
Maintain patient records in the Hospital Information System (HIS).
Ensure compliance with hospital billing policies and insurance guidelines.
Coordinate daily reconciliation with the Accounts team.
Prepare daily MIS reports related to billing and TPA cases.
Maintain confidentiality of patient information.

-Eligibility Education
Graduate in any discipline (B.Com/BBA preferred).
Certific

📌 Front Desk Executive (Bengaluru)
🏢 Oncare
📍 Bengaluru