Job Summary:

Responsible for managing the relationship and business strategies for less
complex accounts (regional, single business unit, internal, etc.). May have
responsibility for larger, more complex accounts when paired with a more senior
Account Manager. Responsibilities include selling the organization's products to
assigned business customers to achieve sales goals, expanding existing customer
relationships and executing account sales plans in support of business strategy.

Key Responsibilities:

Develops, manages, and maintains business relationships with assigned accounts
supporting the organization's sales strategy. Supports revenue growth by
identifying and contacting new business opportunities and participating in cost
reduction initiatives. Extends and expands sale of products and services to
existing clients. Leads, manages and coordinates communication and interfaces
with the customer at appropriate levels. Negotiates and implements contracts
with accounts as authorized. Manages production and distribution issues
associated with accounts.



Responsible for establishing and maintaining positive
customer relations. Acts as champion for the voice of the customer within the
business. Supports account strategy and works with key stakeholders in the
business to achieve optimum results. Responsible for measuring customer
satisfaction and creating action plans to improve satsifaction on data. Manages
accounts receivable deliverables including discussing and negotiating payment
terms. Drives Customer Focus Six Sigma initiatives to strengthen relationship
with customer. Drives cross business unit account development in support of
account strategy. Maintains Sales forecasts and tracks progress and accuracy
against forecast. As applicable, works with internal stakeholders and customers
to balance inventory, service, and delivery capabilities with customer
expectations.

Cummins is an equal prospect employer. Our policy is to provide equal
employment opportunit

📌 Key Account Manager (Bengaluru)
🏢 Cummins
📍 Bengaluru