About Position:

We are looking for a Salesforce Service Cloud Developer with hands-on experience in Salesforce development, Service Cloud configuration, Apex, Lightning Web Components, SOQL, Flows, REST/SOAP integrations, CI/CD tools, and AI-enabled Salesforce capabilities such as Agent force.

Role: Salesforce Service Cloud Developer
Location: Jaipur
Experience: 2 to 5 Years
Job Type: Full-Time Employment

What You'll Do:

Develop and enhance Salesforce Service Cloud applications using Apex, LWC, Flows, and integrations.
Configure Case Management, Knowledge, Omni-Channel, Email-to-Case, and Service Console capabilities.
Implement AI solutions using Agentforce and build AI-powered capabilities such as case summarization, intelligent routing, service agents, and knowledge recommendations.
Integrate Salesforce with external systems using REST and SOAP APIs.

Expertise You'll Bring:

Strong Salesforce development experience with Service Cloud, Apex, LWC, SOQL, Flows, integrations, and CI/CD tools.
Hands-on experience with Agentforce, AI-enabled Salesforce functionality,



and service automation use cases.
Preferred certifications include Platform Developer I, AI Associate, and Agent force Specialist.
Educational background: Bachelor’s degree in computer science, Information Technology, Engineering, or a related field.

Benefits:

Competitive salary and benefits package
Culture focused on talent development with quarterly growth opportunities and company-sponsored higher education and certifications
Opportunity to work with cutting-edge technologies
Employee engagement initiatives such as project parties, versatile work hours, and Long Service awards
Annual health check-ups
Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents

Values-Driven, People-Centric & Inclusive Work Environment:

Persistent is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all

📌 Salesforce Service Cloud Developer (Jaipur)
🏢 Persistent Systems
📍 Jaipur