Job description:

The Virtual Relationship managements engage with the Bank customers and prospects, virtually, to provide a seamless experience to customers
Developing and Expanding existing HNI customer relationships by ensuring quality portfolio
Continuous engagement with the portfolio customers mapped as per the contact policy with accurate and complete capture of interaction details
Call Handling as per desired standards
Fulfilling customer service requirements and deepening relationships
Creating the opportunity to provide financial solutions to customers via cross-sell and upsell
Aids in developing and maintaining strong customer relationships, both within a company as well as with recent clients
Seek out new business opportunities for the clients while advising them on products or services that best fit their needs

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Qualification

2-6 years' of client relationship experience
Strong communication and interpersonal skills

📌 Virtual Relationship Manager (Bengaluru)
🏢 Ujjivan Small Finance Bank
📍 Bengaluru