Job Description:
At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history. We are looking for a dynamic, organized self-starter to join our Human Resources department as a Senior Manager HR supporting the growth of the Customer Service teams in India.
In this position, you will partner with various senior leaders and their respective teams to develop and execute HR strategy and activities to foster growth, innovation and organizational effectiveness. In this role, you must understand business priorities and translate them into an HR agenda and goals that support the business. You will be required to assess the Human Resource needs for multiple virtual customer services and brick and mortar sites spread across India in areas such as staffing, employee relations, compensation, career development and leadership development and drive the appropriate solutions in these areas.



You will take ownership for designing, building and implementing programs, processes and tools to help new managers and employees successfully transition into and thrive in Amazon's unique customer-centric setting. You will be critical in helping maintain our peculiar culture as we grow. This position is both a strategic and hands-on role that provides full cycle Human Resources support. The role is critical in executing our people initiatives, providing great internal customer support, and driving HR functional excellence and process improvement for these sites.

Core Responsibilities

Company Culture Steward:
As the Sr. Manager HR you will be responsible for the development of new programs that ensure adoption of Leadership Principals and values, across the site. You will also operate as the trusted partner to the Sr. Site leader and take an active role in developing coaching relationships along

📌 Sr. Manager (Hyderabad)
🏢 ADCI HYD 20 SEZ
📍 Hyderabad