Customer Care Executive (Sector 20)

Customer Care Executive (Sector 20)

19 Aug
|
Easy Source HR Solutions
|
Sector 20

19 Aug

Easy Source HR Solutions

Sector 20

Handle inbound and outbound customer calls related to solar products, batteries, inverters, and service requests.

Register customer complaints and create service tickets in the CRM/system.

Follow up with customers to ensure timely issue resolution and maintain high customer satisfaction.

Provide product information, warranty details, AMC, and troubleshooting support over phone/email.

Maintain accurate records of customer interactions, complaints, and service status.

Escalate unresolved or critical issues to the concerned technical or service team.

📌 Customer Care Executive (Sector 20)
🏢 Easy Source HR Solutions
📍 Sector 20

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