We are looking for an experienced Senior Product/Application Engineer with 7-10 years of experience managing and supporting critical enterprise applications in production environments. The role involves application administration, production support, disaster recovery, upgrades and patching, cloud migrations, security, performance optimization, integrations, and ongoing application enhancements.

The ideal candidate should have solid experience across enterprise application support, cloud/on-premise infrastructure, databases, networking, scripting, security, monitoring, and DevOps practices.

Requirements

Mandatory Legal Technology Experience

Candidates must have hands-on experience with at least 2-3 of the following applications:

Nasdaq Boardvantage
Englobe
iManage
App4Legal
Access Admin
Moody Orbis

Knowledge of legal workflows, document management, access control, attorney-client privilege, and legal data retention will be an advantage.

Key Responsibilities

Manage and provide technical support for critical enterprise legal applications in production environments




Act as the technical point of contact for application incidents, escalations, troubleshooting, and root-cause analysis
Monitor application health, performance, availability, and user experience
Plan, execute, and validate Production and Disaster Recovery (DR) failovers, including periodic DR testing
Maintain DR procedures, runbooks, and ensure compliance with RTO/RPO requirements
Plan and execute application upgrades, security patches, testing, deployment, and rollback activities
Support and lead on-premises to cloud application migrations, including data migration, validation, reconciliation, and post-migration optimization
Gather requirements from business/legal stakeholders and deliver application enhancements and integrations
Collaborate with application vendors, infrastructure, cloud, security, database, and business teams
Support security hardening, access management, vulnerability remediation

📌 Senior Product Engineer (Chennai)
🏢 Global Software Solutions Group
📍 Chennai